| How
much does a futon cost? |
|
The
old adage "You get what you pay for" is especially
relevant in regard to futons. Cheap, poorly made futons end
up causing more problems that they are worth. All the futon
frames, mattresses and covers we sell will stand the test
of time and we are confident that if you purchase from us
you will be receiving the highest quality futon possible which
will give you years of enjoyment. A basic bifold frame, mattress
and cover that will last for years can cost as little as $400.
If you choose a more finished futon frame with a better mattress
and a nicer cover, it might cost you around $800 for all three.
Because we do not sell pre-packaged configurations, you are
able to select which products best fit your individual needs
and budget. Please read more about of the differences in qualities
of various futons and frames in our
All About Futons section.
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|
| Do
frames come with a mattress and/or cover? |
No,
each item is priced individually. This allows you to focus on
what best suits your needs and not feel constrained by pre-packaged
selections.
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|
| Can
you send me a catalog? |
We
do not have a printed catalog. Our website is our catalog. If
you would like to learn more about certain items or have specific
questions regarding products or futons in general, please send
us an e-mail and we will get you answers.
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| Can
you send me swatches of futon cover material? |
Yes
we can. There is a $3.95 charge per swatch to cover the
cost of shipping and handling. Just order swatches from us as
you would normally order any item. We will credit towards any
future purchase the price of the swatches at the rate of one
swatch credit per cover or pillow purchased.
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|
| Do
you have a guarantee? |
We
offer a 100% guarantee on all of our products for defects in
workmanship and construction (not including normal wear and
tear) and in case of shipping damage. Read more on our Guarantee
& Returns page. Please contact us at 1-877-932-3886
or at webmaster@webfuton.com
if there is a problem with your order.
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|
| What
is your return policy? |
Read
about our return policy on our Guarantee
& Returns page
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|
|
What if the package arrives damaged? |
Read
about this problem on our Receiving Packages page
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|
| How
can I pay? |
We
accept Visa, Mastercard, American Express and Discover. If you
would like to purchase by cashiers or personal check, please
contact us at webmaster@webfuton.com
to make arrangements.
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|
| Is
my privacy protected on this website? |
Privacy
is an important issue to us. Please be assured that at this
time, we do not sell or otherwise share your personal information
with other parties. For more information, please refer to our
official privacy statement.
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|
| Do
you use real-time credit card authorization? |
No.
All credit card orders are manually entered at our retail store.
This gives us a chance to double check your order to make sure
everything is correct.
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|
| Do
you ship outside of the United States? |
|
We
do not ship outside of the US at this time.
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|
| Do
you ship to Alaska or Hawaii? |
|
We
can ship to Alaska or Hawaii. If you are interested please
contact us at info@webfuton.com
to discuss the special requirements and extra costs that such
shipments demand.
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|
| How
do you ship your products? |
We
use a combination of UPS and FedEx to ship the majority of our
products.
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|
| Do
the futon frames arrive assembled? |
Futon
frames come unassembled but with excellent instructions and
tools in order for you to put them together. The only tool you
will need to own is a screwdriver.
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| Can
I specify a specific day for delivery? |
The
delivery services we use cannot, unfortunately, specify specific
days for delivery.
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